Dispute resolution options
Disputes are not unusual in construction and property development, and they need to be resolved quickly, cost effectively, and fairly.
Complaints to the Board
You can make a complaint about a LBP that has carried out work that you believe to be unsatisfactory. The Board hears complaints made about the conduct of LBPs.
Past complaint decisions
You can locate and view past complaint decisions of the Board.
View significant decisions.
Non-LBPs carrying out Restricted Building Work
The responsibility for enforcing Building Act offences by non-LBPs is shared between the Ministry of Business, Innovation and Employment (The Ministry) and Building Consent Authorities (BCAs).