Contact us

Get in touch with us if you would like more information or have a question.

Pages you might find helpful

Your licence – how to renew a licence or apply for a replacement ID card

Skills maintenance – what activities an LBP needs to complete for your continuing professional development before you renew

Apply for licensing – information about how to apply for a new licence

Resolving problems – information about resolving disputes between parties


Freephone: 0800 60 60 50
From overseas: +64 4 238 6312
Monday - Thursday: 8.00 am to 5.00 pm NZT
Friday: 9.00 am to 5.00 pm NZT


Postal address

Ministry of Business, Innovation and Employment
PO Box 50041
Porirua 5240
New Zealand

Courier address

Ministry of Business, Innovation and Employment
15 Stout Street
Wellington 6011
New Zealand

Media enquiries

Communications Group

Translation Service

If English isn't your first language, we have a free telephone interpreting service available. Interpreters are available for many different languages. Call us after 9.00am, ask for a translator and tell us which language you speak. Hold the line and we'll get an interpreter within a couple of minutes.

Video Relay Service

If you are deaf or hearing impaired, after 9.00am we can use the Video Relay Service to provide information. Visit the NZ Relay website to see how it works(external link).