Update your profile

LBPs need to update the Registrar when their contact information changes. This ensures you will receive your relicensing reminders, and that the correct information will be displayed in the public register.

Change contact information

You can use the portal to update your personal details, eg. your addresses, email, and phone numbers. To use the portal you will need a Realme® login.


Login to the portal

This is the fastest, easiest and most integrated method to maintain your information.


If you would prefer not to use the portal to update your profile you will need to complete the

Change your photo

When you relicense, we will automatically use the photo from your last licence. However, it’s important that your photo still looks like you, so you may want to update it from time to time. To update your photo compete the

Please note: If you do not wish to order a new ID card, just leave the payment section blank. Your new photo will appear on your next ID card. Please ensure you allow at least 10 working days for processing between updating your photo and relicensing.