Codewords issue 106

Codewords issue 106 includes updates to LBP self-service portal, communications, licence packs and skills maintenance.

Notice: Code of Ethics

In the next Codewords issue, there will be an article about the new Code of Ethics for LBPs, which becomes enforceable from October this year. The article will explain why a Code of Ethics has been developed, what it includes and what happens if an LBP breaches it.


Skills and maintenance article

Complaint decisions