Recovering your username and/or resetting your password

If you have previously set up access to the LBP portal (since the October 2022 launch), you would have logged in via one of 3 services: RealMe, Google, or Microsoft.

If you have forgotten your username and/or password for any of these services, you can recover or reset them. For more information on any of these login services view the links in this section below. 

If you are an existing LBP but haven’t logged in since prior to October 2022, you will need to set up your access to the portal before you can log in. For instructions on how to do this, please visit: 

Existing LBPs wishing to access the updated portal for the first time